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Setup your e-mail on Mobile Devices

By using a compatible mobile device, you can access your Exchange e-mail and calendar. Read the provided instructions to learn how to configure your mobile devices. We have provided instructions for some of the more common models, as well as generic "how-to" guides for the various mobile operating systems. This is by no means a complete list.  If instructions are not available for your specific model, please call the Service Desk at 740-593-1222 or visit a Tech Guru at the Technology Depot on the First Floor of Baker Center.

WARNING! Always backup your mobile device before configuring exchange since the default action is usually to remove your information and replace it with what is on Exchange.

mobile_iPhone

iPhone, iTouch, and iPad:

Please be aware:

  • Known limitations of iPhone, iTouch, and iPad synching

  • .docx files (Microsoft Word's new file extension) sent using Entourage cannot be viewed on an iPhone. To avoid this, save the file as a .doc file.

  • If you schedule a meeting in Exchange using an iPhone, iTouch, or iPad and mark the time as free, it will appear as busy time on the attendee's calendar. The attendee must manually change the time to free on his or her Exchange calendar. 

You can use these instructions to setup your iPhone, iPod Touch or iPad to connect to your Exchange e-mail and calendar.

Instructions: How to connect your iPhone/iPod OS 3.xx
Instructions: How to connect your iPhone/iPod/iPad OS 4

 

mobile_windows

Windows Mobile:

Instructions: How to connect your Windows Mobile device

 


Android:mobile_android

Instructions: How to connect your Android to Exchange
Newer versions of the Android OS have support for Exchange. If you have an Android phone please notify the Service Desk. Older versions of the Android OS do not support Exchange. E-mail will need to be setup using IMAP or POP with the mail.ohio.edu server name.

Specific Android Models:

Instructions: How to connect your HTC Evo

Instructions: How to connect your HTC Hero

Instructions: How to connect your Motorola Droid

Instructions: How to connect your Motorola Droid 2

Instructions: How to connect your Motorola Droid X

Instructions: How to connect your Sony Ericsson Xperia

 

mobile_palm

Palm Pre or Palm Pixi (WebOS):

Instructions: How to connect your Palm or Palm-Pre to Exchange

If you have any problems connecting your Palm Pre or Palm Pixi with Exchange please contact the Service Desk.

mobile_blackberry

Blackberry:

It is important to backup your Blackberry data before making any configuration changes.  You have several options to sync your Blackberry:

  • You can configure your Blackberry for Exchange to sync calendar, contacts, and tasks with a wired connection using Outlook and Blackberry Desktop Manager

  • You can configure your Blackberry for exchange to wirelessly sync email only using a BIS (Blackberry Internet Service) account using these instructions: BlackBerry BIS email via OWA

  • If you want to sync your calendar, contacts and tasks wirelessly, contact the OIT Service Desk for a BlackBerry Enterprise Server (BES) account.

Thinking about buying a new mobile device?

Blackberry's, iPhones, and Windows Mobile devices can all be synced via cable to a local computer (desktop synchronization). These are the officially supported Mobile Device platforms at Ohio University.

With the move to Exchange, both iPhone and Windows Mobile devices will be able to do full wireless synchronization of email, calendar, and contacts. Your mobile services provider may charge you for this service, so the decision to take advantage of this functionality will be at your individual discretion.