Ohio University

1.  Log in to CatMail
2. Click the "Options" tab on the right-hand side near the top of the page
3. Click "Change your password" link on the right-hand column on the page
4. Make sure you are in the "Account" tab listed on the left-hand side of the page
5. Enter your new password in the fields provided

Your CatMail password does not need to match your university password.

 The first time you login to CatMail you will be prompted to set a password.

 There is a "Forgot your password?" link on the Outlook Live login page.

 Guides on how to do this are available here.

You may change your name at the Registrar's Office.

A change of name requires an official document and/or court order verifying the correct information at the time the request is made. Name changes are processed by the Office of the University Registrar only. You can submit one of the following forms of validation in person, to the Office of the University Registrar, Chubb Hall.

• Passport 
• Court action document 
• Divorce decree (the appropriate page of the decree) 
• Marriage certificate 
• Valid driver's license and Social Security card (you must submit both) or 
• Federal or state-issued identification card and a Social Security card (you must submit both)

A valid passport is required for a change of name for an international student. International students (F-1 or J-1 status) must notify International Student and Faculty Services (ISFS) of their change of name.

Details are available here.

The server settings are as follows:
POP - pod51000.outlook.com
IMAP - pod51000.outlook.com
SMTP - pod51000.outlook.com
Note: Microsoft requires authenticated and secure transmission. To do this, you will need to set the inbound setting to "SSL" and the outbound for "TLS". In some programs, you will need to set the authentication for outbound (SMTP) to be the same as incoming.

You can access Sky Drive from any web browser. Go to skydrive.live.com and sign-in using your CatMail Windows Live ID (oakid@ohio.edu) and password.How do I access Sky Drive, the included 25 GB of online storage?

You can use one of a number of URLs to access the Live@edu apps. Once logged into any of them you can navigate between them easily using the Navigation Bar at the top/middle of every web page. Here are a few of the more popular URLS:

CatMail is Ohio University's new student and alumni e-mail system replacing Oak e-mail. It is a partnership between the university and Microsoft, using Windows Outlook Live.

10GB (compared to the current 100 MB)

CatMail is a free service for students and alumni.

If you currently use Oak e-mail, your account will be migrated to CatMail automatically according to the roll-out schedule. If it turns out you don't like CatMail, you may choose to forward your official university e-mail to another e-mail provider.  If you were already forwarding your e-mail before the conversion, your forwarding will be unchanged. 

No. You can change your forwarding at any time, using our Account Management page. You can change to CatMail or to any other service provider of your choice. Official university e-mail (registration, grades, fee statements, etc.) will be sent to your oakid@ohio.edu account and forwarded automatically to whichever address you have chosen.

CatMail has its own spam filters and virus protections. Messages sent to oakid@ohio.edu will be scanned and filtered automatically. Detected viruses will be deleted, and suspected spam will be placed in your Junk folder for you to review. It is important to periodically check your Junk folder to avoid missing a real message mistakenly marked as spam.
In addition to this, mail sent to oakid@ohio.edu will also be scanned and filtered by the OU central anti-spam system.

Ohio University policies and protections are still in effect. In addition, you will be asked to agree to Microsoft's privacy and security policies when you sign up for CatMail.

If you graduate from the university, you may keep your CatMail account. If you leave the university for another reason, your access will be terminated in about six months.

All currently enrolled undergraduate students and alumni of Ohio University at all campuses.

No, not while you are enrolled at Ohio University. If you keep the account after graduation, you will see some advertising as you do on other mail services.

Current policies will apply. Ohio University does not sell student addresses, but there are circumstances in which, as a public institution, we are required to provide "directory" information to those who request it. You may choose to have your directory information withheld by checking the appropriate box on your course registration form each quarter. Realize, however, that there are many ways for spammers to collect e-mail addresses and that the more active you are on the Internet, the more likely that your address will be "harvested." CatMail spam filters will eliminate much, but not all, unwanted mail. You can further reduce spam by setting your own filters. The contract with Microsoft does not allow them to sell your address or information or to advertise their services to you.

Your Oak e-mail will remain available on Oak until April 2010. Instructions are available to copy your Oak e-mail messages into your CatMail account.

If you are already forwarding your e-mail, you should not be impacted by the change to CatMail.

Until your Oak e-mail account has been converted to CatMail, you can continue reading your e-mail through OU Webmail as normal.

Microsoft hopes that the positive experience you have with CatMail will result in your continued use of their services after you graduate.

If you signed up in the past for Windows Live services using your university e-mail address (e.g. ab123456@ohio.edu) as your Windows Live ID, then you will need to choose a new ID for those services. To do so, log into Windows Live using your old password - the one you used, for example, with your Xbox, not your new CatMail password.

After logging in with your old password, the system will prompt you to choose a new Windows Live ID.  Once you have done that, all of your old Windows Live services will be associated with that new ID, while all of your CatMail services will be associated with your university e-mail address.

No.  Mail sent to oakid@ohio.edu or first.last.#@ohio.edu will go straight to your CatMail inbox once your acccount is converted.  Mail you send from CatMail will come from oakid@ohio.edu.

CatMail is Ohio University's new student and alumni e-mail system replacing Oak e-mail. It is a partnership between the university and Microsoft, using Windows Outlook Live.

No. You will keep the same e-mail address you have now. Mail sent to oakid@ohio.edu and first.last.#@ohio.edu will go to your CatMail account. Your outgoing mail and replies will carry oakid@ohio.edu as your address.

It is the same as your Oak e-mail address. It is also known as your Windows Live ID in CatMail.

• For example: ab123456@ohio.edu

You can access CatMail on the web at http://catmail.ohio.edu/.

CatMail is a branded service provided by Microsoft. If you type http://catmail.ohio.edu/ into your web browser, it will first redirect you to outlook.com, then to login.live.com -- this is the login page for CatMail. After successfully logging in, you will be redirected to outlook.com, the main CatMail web access page.

Your CatMail Windows Live ID is oakid@ohio.edu. You need to put the @ohio.edu as a part of the username, unlike the existing webmail.ohio.edu system, where just the Oak ID is required. If you also have a personal Hotmail or Windows Live account, you may need to click "Sign in with a different account" before you can enter your CatMail ID.

Your CatMail Windows Live ID is a new, separate Windows Live ID and does not interfere with any account you may have already set up with Microsoft.

 In order to use the complete set of features, and get the best possible experience from CatMail, you need to use one of the recommended web browsers - Internet Explorer 7 or 8 for Windows, Mozilla Firefox 3.0.1 or higher for Windows or Mac, or Safari 3.1 or higher for Mac OS X. See the list of supported browsers for more information.

 If you use Microsoft Windows it is highly recommended that you use Internet Explorer 7 with CatMail for full functionality. A full list of features and functionality can be found via Technet.

If you're having problems signing up, contact the service desk at 740 593-1222. 

To see how much of your quota you currently are using, mouse over your username in the left hand folder pane of your main CatMail page: