OIT Tech 32px
Ohio University's Blackboard support site

Contact Us

 

Athens and Lancaster Campuses, Pickerington Center

 

Phone:  740-593-1222 Monday-Friday 8 AM - 5 PM

In Person Support is available by appointment, please email bbsupport@ohio.edu to schedule.

Chillicothe Campus

Phone: 740-774-7212

Walk In:  Stevenson Center Help Desk

Eastern Campus

Peter Lim:  Shannon Hall 311A

Trent Duffy and Donna Capezzuto:  Shannon Hall Learning Commons

Proctorville Center

Resource Room 119A:  Monday-Thursday 9am to 7:30pm, Friday-Saturday 9am to 1pm

Southern Campus

Faculty: TASC Lab, Academic Center 210

Students:  Open Computer Lab Academic Center 212

Zanesville Campus

Phone:  740-588-1526

Walk In:  Elson Hall 102 Help Desk

All Campuses

Submit your own work order, or check the knowledge base:  http://www.ohio.edu/oitech

McGraw-Hill Support

Dennis Williams, Digital Learning Consultant

McGraw-Hill Higher Education

1-800-331-5094

dennis.williams@mcgraw-hill.com

http://mpss.mhhe.com/

 

Troubleshooting Information for McGraw-Hill Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 9.2.40

 

WebAssign Support

 

Student:  http://www.webassign.com/user_support/student/

Faculty:  http://www.webassign.com/user_support/faculty/

 

Troubleshooting Information for WebAssign Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 2.1.3

 

Turnitin Support

 

Submit a trouble ticket:

http://www.turnitin.com/help/helpdesk.asp

Help Center for Students/Instructors:

http://www.turnitin.com/en_us/support/help-center

System Status:

http://www.turnitin.com/en_us/support/system-status

 

Troubleshooting Information for Turnitin Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 2.5.28

Panopto Support

Panopto Support Documentation:

http://www.support.panopto.com

Panopto Helpdesk:

http://helpdesk.panopto.com/home

 

Troubleshooting Information for Panopto Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 4.0.12

 

Respondus Lockdown Browser

 

Respondus Support: 

http://www.respondus.com/support/

 

Troubleshooting Information for Respondus Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 3.1.4

 

Acess Blackboard button

System Status

Blackboard is functioning as expected.

Blackboard Upgrade

Blackboard has been upgraded to Service Pack 13.  Please see our revised How To Guides for additional information.
 

To report an issue, call (740)593-1222 or submit a request at www.ohio.edu/oitech