OIT Tech 32px
Ohio University's Blackboard support site

Contact Us

 

Athens and Lancaster Campuses, Pickerington Center

 

Phone:  740-593-1222 Monday-Friday 8 AM - 5 PM

In Person Support is available by appointment, please email bbsupport@ohio.edu to schedule.

Chillicothe Campus

Phone: 740-774-7212

Walk In:  Stevenson Center Help Desk

Eastern Campus

Peter Lim:  Shannon Hall 311A

Trent Duffy and Donna Capezzuto:  Shannon Hall Learning Commons

Proctorville Center

Resource Room 119A:  Monday-Thursday 9am to 7:30pm, Friday-Saturday 9am to 1pm

Southern Campus

Faculty: TASC Lab, Academic Center 210

Students:  Open Computer Lab Academic Center 212

Zanesville Campus

Phone:  740-588-1526

Walk In:  Elson Hall 102 Help Desk

All Campuses

Submit your own work order, or check the knowledge base:  http://www.ohio.edu/oitech

McGraw-Hill Support

Dennis Williams, Digital Learning Consultant

McGraw-Hill Higher Education

1-800-331-5094

dennis.williams@mcgraw-hill.com

http://mpss.mhhe.com/

 

Troubleshooting Information for McGraw-Hill Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.130093.0 (Bb 9.1 SP13)

Plug-in Version: 2.2.91130061

 

WebAssign Support

 

Student:  http://www.webassign.com/user_support/student/

Faculty:  http://www.webassign.com/user_support/faculty/

 

Troubleshooting Information for WebAssign Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.130093.0 (Bb 9.1 SP13)

Plug-in Version: 2.1.3

 

Turnitin Support

 

Submit a trouble ticket:

http://www.turnitin.com/help/helpdesk.asp

Help Center for Students/Instructors:

http://www.turnitin.com/en_us/support/help-center

System Status:

http://www.turnitin.com/en_us/support/system-status

 

Troubleshooting Information for Turnitin Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.130093.0 (Bb 9.1 SP13)

Plug-in Version: 2.5.28

Panopto Support

Panopto Support Documentation:

http://www.support.panopto.com

Panopto Helpdesk:

http://helpdesk.panopto.com/home

 

Troubleshooting Information for Panopto Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.130093.0 (Bb 9.1 SP13)

Plug-in Version: 4.6.0

Acess Blackboard button

System Status

Blackboard will be offline for maintenance on Saturday, Jan. 31 from 5:00 a.m. to 7:00 a.m. 

We apologize for the short notice.  This outage is needed to fix an issue that could cause problems for students and instructors if not addressed in a timely manner. 

Blackboard Upgrade

Blackboard has been upgraded to Service Pack 13.  Please see our revised How To Guides for additional information.
 

To report an issue, call (740)593-1222 or submit a request at www.ohio.edu/oitech