OIT Tech 32px
Ohio University's Blackboard support site

Contact Us


Athens and Lancaster Campuses, Pickerington Center

Phone:  740-593-1222 Monday-Friday 8 AM - 6 PM

Walk In Support is available in the Faculty Commons on the 3rd floor of Alden Library Monday through Thursday 8am to noon and 1pm to 5pm; you may also schedule an appointment by emailing bbsupport@ohio.edu.

Chillicothe Campus

Phone: 740-774-7212

Walk In:  Stevenson Center Help Desk

Eastern Campus

Peter Lim:  Shannon Hall 311A

Trent Duffy and Donna Capezzuto:  Shannon Hall Learning Commons

Proctorville Center

Resource Room 119A:  Monday-Thursday 9am to 7:30pm, Friday-Saturday 9am to 1pm

Southern Campus

Faculty: TASC Lab, Academic Center 210

Students:  Open Computer Lab Academic Center 212

Zanesville Campus

Phone:  740-588-1526

Walk In:  Elson Hall 102 Help Desk

All Campuses

Submit your own work order, or check the knowledge base:  http://www.ohio.edu/oitech

McGraw-Hill Support

Dennis Williams, Digital Learning Consultant

McGraw-Hill Higher Education

1-800-331-5094

dennis.williams@mcgraw-hill.com

http://www.mhhe.com

 

Troubleshooting Information for McGraw-Hill Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 9.2.40


WebAssign Support

Student:  http://www.webassign.com/user_support/student/

Faculty:  http://www.webassign.com/user_support/faculty/

 

Troubleshooting Information for WebAssign Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 2.1.3


Turnitin Support

Submit a trouble ticket:

http://www.turnitin.com/help/helpdesk.asp

Help Center for Students/Instructors:

http://www.turnitin.com/en_us/support/help-center

System Status:

http://www.turnitin.com/en_us/support/system-status

 

Troubleshooting Information for Turnitin Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 2.5.28

Panopto Support

Panopto Support Documentation:

http://www.support.panopto.com

Panopto Helpdesk:

http://helpdesk.panopto.com/home

 

Troubleshooting Information for Panopto Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 4.0.12


Respondus Lockdown Browser

Respondus Support: 

http://www.respondus.com/support/


Troubleshooting Information for Respondus Support:

LMS URL: blackboard.ohio.edu

LMS Version: 9.1.90132.0 (Bb 9.1 SP9)

Plug-in Version: 3.1.4

Acess Blackboard button

System Status


The system is currently functioning as expected.

To report an issue, call (740)593-1222 or submit a request at www.ohio.edu/oitech
 

Review Sessions Available for Service Pack 13

Multiple sessions are available to review the new features in Blackboard Service Pack 13.  You can find more information here:  https://ohio.qualtrics.com/SE/?SID=SV_1GqgG5WnAVUAUrb .