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Installing Office 365 ProPlus: Graduate student workaround
 
Microsoft Office now free for OHIO students
 
While you were away: Summer IT changes
 
Oracle R12 upgrade completed ahead of schedule

Need Help?

740.593.1222
OR
OIT Tech 64 px

activate my OHIO ID?

You can activate your Ohio ID at:

http://www.ohio.edu/myid/

clear my browser cache: Chrome

 Chrome
1.    In the browser bar, enter:   chrome://settings/clearBrowserData
2.    Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3.    Click Clear browsing data.

clear my browser cache: Internet Explorer

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

clear my browser cache: Safari

 Safari
1.    From the Safari menu, select Reset Safari...
2.    From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)
To clear cache and cookies:
1.    From the home screen, tap Settings, and then tap Safari.
2.    At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:
1.    From the home screen, tap Safari.
2.    At the bottom of the screen, tap the Bookmarks icon.
3.    In the lower left, tap Clear.
4.    Tap Clear History.

request an SSL certificate?

Please fill out form located at this web page:

http://www.ohio.edu/oit/services/requestssl.cfm

get my Ohio password reset, employee?

If you have secret questions set for your OHIO ID, you can reset your password yourself at:

https://access.ohio.edu/selfcare/

If you don't have secret questions, please visit our password reset page.

get my Voicemail password reset?

You can get your voicemail password reset by contacting the operators at 740-593-1000. 

reset a network switch?

1. Unplug the power cable from the wall outlet.

2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.

3. Make sure an Ethernet cable is connected to the computer.

4. Plug the power cable back into the wall outlet.

report a problem with my telephone?

Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.

view university policy on technology usage?

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer