Ohio University

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:

https://access.ohio.edu/idm/itim/self/Login/Logon.do

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

On a Mac OS 10.4, 10.5, 10.6

1. Got to apple icon upper left hand corner
2. Click about this Mac
3. Select more info
4. Select network on left hand side
5. Under active services choose either airport for wireless or Ethernet for wired
6. Scroll down and find IPv4 Address
   

On Windows Vista, 7

1. Click the blue globe or start menu
2. Select control panel
3. Then select network and sharing center
4. Click on local area connection or wireless adapter
5. Then Select details and it will list the IPv4 Address

Windows XP

1. Select the start menu
2. Then select control panel
3. Select network connections
4. Double click on local area connection or wireless adapter
5. Then select the support tab
6. Then select details and it will list the IPv4 Address
   

 Firefox 3.5 and above for Windows
1.    From the Tools menu, select Clear Recent History...
2.    From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.    Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Firefox 3 for Windows
1.    From the Tools menu, select Clear Recent History... and then select the items you want to delete (e.g., Browsing & Download History, Cache, Cookies).
2.    Click Clear Recent History...

Firefox 3.5 and above for Mac OS X
1.    From the Tools menu, select Clear Recent History.
2.    From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.    Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

Firefox 3 for Mac OS X
1.    In Firefox, from the Tools menu, select Clear Recent History.
2.    Select the elements you want to clear (e.g., Browsing & Download History, Cache, Cookies), and then click Clear Private Data Now.

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

Call Service Desk at 740-593-1222.

1.       Stop by one of the campuses with a photo id.

2.     Send us a photo copy of your driver's license or passport, along with a signed statement requesting that we reset your password.  You can fax this to 740-593-0177 or email it to servicedesk@ohio.edu.

Network switches are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They can be borrowed for the dorms or purchased for personal use.

 Hubs, Switches & Routers

• 5 port 10/100 Mbps switch - $30.00
• 8 port 10/100 Mbps switch - $40.00
• 4 port router (off-campus use only) - $45.00
• 8 port router (off-campus use only) - $80.00

Call the service desk at (740)593-1222.

Walk in assistance is available at the Technology Depot in Baker Center 112.  More information is available at http://www.ohio.edu/technology/depot/index.cfm

Alden Learning Commons Lab: http://www.library.ohiou.edu/serv/lc/index.html

Baker University Center Lab: http://www.ohio.edu/oit/techdepot/bakerLab.cfm