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@banneken Spotify should work. If you get the error again, email harrisb@ohio.edu and he'll help troubleshoot.

Tue May 15 17:20:23 via web

@banneken Will check on your @aldenlibrary Spotify question and let you know.

Tue May 15 12:18:34 via web

@andicanesaurus Catmail iPhone: http://t.co/ExH6tURg Exchange (fac/staff/grad student): http://t.co/L4onyX9m

Mon May 14 17:57:01 via web

Follow Ohio University OIT

Faculty technology survey generates IT support recommendations
 
May 7 event looks at upcoming IT improvements and changes
 
Microsoft announces SkyDrive changes
 
Alden WiFi goes live at 1:00 pm on April 26

Need Help?

740.593.1222
OR
Submit a Request Online
OIT Tech 64 px

activate my OHIO ID?

You can activate your Ohio ID at:

http://www.ohio.edu/myid/

get my Catmail password reset?

If you forget your Catmail password, you can reset it yourself online at: 

https://account.live.com/password/reset

find my IP Address?

On a Mac OS 10.4, 10.5, 10.6

  1. Got to apple icon upper left hand corner
  2. Click about this Mac
  3. Select more info
  4. Select network on left hand side
  5. Under active services choose either airport for wireless or Ethernet for wired
  6. Scroll down and find IPv4 Address

On Windows Vista, 7

  1. Click the blue globe or start menu
  2. Select control panel
  3. Then select network and sharing center
  4. Click on local area connection or wireless adapter
  5. Then Select details and it will list the IPv4 Address

Windows XP

  1. Select the start menu
  2. Then select control panel
  3. Select network connections
  4. Double click on local area connection or wireless adapter
  5. Then select the support tab
  6. Then select details and it will list the IPv4 Address

 

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:

http://help.outlook.com/en-us/140/dd936215.aspx

How do I clear my browser cache, Android?

 Android
To clear cache, cookies, or history:
1.    Start your browser.
2.    Tap Menu, and then tap More.
3.    Select Settings.
4.    Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.

get an Ethernet cable?

Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They may be borrowed for the dorms or purchased for personal use.

Ethernet Cables

  • 7 ft   - $2.00
  • 25 ft  - $4.00
  • 50 ft  - $8.00
  • 100 ft - $12.00

report a wireless outage or issue?

Call the service desk at (740)593-1222.

download antivirus software?

Virus Disk ISO: http://www.ohio.edu/software/Virus-Removal-ISO.cfm

McAfee VirusScan: http://www.ohio.edu/software/mcafee.cfm

McAfee Security for Macintosh: http://www.ohio.edu/software/McAfeeMac.cfm

find the minimum requirements for bringing a computer to campus?

 http://www.ohio.edu/technology/depot/upload/Academic-Recommendation.pdf

view university policy on technology usage?

 http://www.ohio.edu/policy/91-003.html

cio Thank you for your interest in the Office of Information Technology (OIT). We take pride in our growing organization and the dynamic environment we have cultivated as an integral part of the academic pursuits of Ohio University’s faculty, staff, administration, and students.
J. Brice Bible, Chief Information Officer