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Need Help?

740.593.1222
OR
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reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:

https://access.ohio.edu/selfcare

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

find my MAC/Physical Address?

How to find your MAC address (PDF) has instructions for many common operating systems and devices.   

If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer. 

access the university's VPN?

Use info from the page including link for vpn access

http://www.ohio.edu/oit/vpn/index.cfm

get my Student/Applicant PID?

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

get my Ohio password reset, employee?

If you have secret questions set for your OHIO ID, you can reset your password yourself at:

https://access.ohio.edu/selfcare/

If you don't have secret questions, please visit our password reset page.

get a network switch?

Network switches are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They can be borrowed for the dorms or purchased for personal use.

 Hubs, Switches & Routers

  • 5 port 10/100 Mbps switch - $30.00
  • 8 port 10/100 Mbps switch - $40.00
  • 4 port router (off-campus use only) - $45.00
  • 8 port router (off-campus use only) - $80.00

get an Ethernet cable?

Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They may be borrowed for the dorms or purchased for personal use.

Ethernet Cables

  • 7 ft   - $2.00
  • 25 ft  - $4.00
  • 50 ft  - $8.00
  • 100 ft - $12.00

power on or off my wireless antennae?

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

report a problem with my telephone?

Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.

locate a computer lab?

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer