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Need Help?

740.593.1222
OR
OIT Tech 64 px

activate my OHIO ID?

You can activate your Ohio ID at:

http://www.ohio.edu/myid/

find my MAC/Physical Address?

How to find your MAC address (PDF) has instructions for many common operating systems and devices.   

If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer. 

find my IP Address?

On a Mac OS 10.4, 10.5, 10.6

  1. Got to apple icon upper left hand corner
  2. Click about this Mac
  3. Select more info
  4. Select network on left hand side
  5. Under active services choose either airport for wireless or Ethernet for wired
  6. Scroll down and find IPv4 Address

On Windows Vista, 7

  1. Click the blue globe or start menu
  2. Select control panel
  3. Then select network and sharing center
  4. Click on local area connection or wireless adapter
  5. Then Select details and it will list the IPv4 Address

Windows XP

  1. Select the start menu
  2. Then select control panel
  3. Select network connections
  4. Double click on local area connection or wireless adapter
  5. Then select the support tab
  6. Then select details and it will list the IPv4 Address

 

clear my browser cache: Chrome

 Chrome
1.    In the browser bar, enter:   chrome://settings/clearBrowserData
2.    Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3.    Click Clear browsing data.

report an Outage?

Call Service Desk at 740-593-1222.

get an Ethernet cable?

Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They may be borrowed for the dorms or purchased for personal use.

Ethernet Cables

  • 7 ft   - $2.00
  • 25 ft  - $4.00
  • 50 ft  - $8.00
  • 100 ft - $12.00

power on or off my wireless antennae?

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

find the minimum requirements for bringing a computer to campus?

view university policy on technology usage?

get help setting up Exchange on a mobile device or phone?

Information is available on this page: http://www.ohio.edu/technology/exchange/access_mobile.shtml

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer