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Keep up with IT-related issues at Ohio University. This feed is maintained by Sean O'Malley.
reset my OHIO password - student or applicant
If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:
You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.
If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.
configure Catmail on my phone/tablet/etc?
If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:
clear my browser cache: Chrome
1. In the browser bar, enter: chrome://settings/clearBrowserData
2. Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3. Click Clear browsing data.
get my Student/Applicant PID?
To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at firstname.lastname@example.org.
get my Voicemail password reset?
You can get your voicemail password reset by contacting the operators at 740-593-1000.
power on or off my wireless antennae?
On a Mac
1. Select the Apple icon.
2. Click on "System Preferences".
3. Next, select "Network".
4. Select the Airport tab on the left hand side.
5. Click the button, "Turn Airport Off".
1. Many laptops have a switch or function (fn) key that will turn wireless off.
2. If there is no switch, the wireless adaptor can be disabled in the follow manner:
a. Select the blue globe (Start Menu)
b. Select the Control Panel.
c. Select "Network and Sharing Center".
d. Select change adapter settings.
e. Right click on "Wireless Adapter" and select "disable".
f. Repeat the steps to reenable, this time selecting enable instead of disable.
report a wireless outage or issue?
Call the service desk at (740)593-1222.
get walk in assistance?
Walk in assistance is available at the Technology Depot in Baker Center 112. More information is available at http://www.ohio.edu/technology/depot/index.cfm
find the minimum requirements for bringing a computer to campus?
get help setting up Exchange on a mobile device or phone?
Information is available on this page: http://www.ohio.edu/technology/exchange/access_mobile.shtml
Thank you for your interest in the Office of Information Technology (OIT). We take pride in our growing organization and the dynamic environment we have cultivated as an integral part of the academic pursuits of Ohio University’s faculty, staff, administration, and students.
J. Brice Bible, Chief Information Officer