Ohio University

Until May 18, 2013, you can reset your Catmail password online at: 

https://account.live.com/password/reset

After May 18, Catmail will start using your OHIO password.

On a Mac OS 10.4, 10.5, 10.6

1. Got to apple icon upper left hand corner
2. Click about this Mac
3. Select more info
4. Select network on left hand side
5. Under active services choose either airport for wireless or Ethernet for wired
6. Scroll down and find IPv4 Address
   

On Windows Vista, 7

1. Click the blue globe or start menu
2. Select control panel
3. Then select network and sharing center
4. Click on local area connection or wireless adapter
5. Then Select details and it will list the IPv4 Address

Windows XP

1. Select the start menu
2. Then select control panel
3. Select network connections
4. Double click on local area connection or wireless adapter
5. Then select the support tab
6. Then select details and it will list the IPv4 Address
   

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

Please fill out form located at this web page:

http://www.ohio.edu/oit/services/requestssl.cfm

Call Service Desk at 740-593-1222.

Use info from the page including link for vpn access

http://www.ohio.edu/oit/vpn/index.cfm

If you have secret questions set for your OHIO ID, you can reset your password yourself at:

https://access.ohio.edu/selfcare/

If you don't have secret questions, please visit our password reset page.

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

For telephone help, call the service desk at (740)593-1222.  Walkup support is available at the Technology Depot in Baker Center 112.

 http://www.ohio.edu/technology/depot/upload/Academic-Recommendation.pdf