OIT Tech 32px
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Mac laptop thefts on rise: How to protect yours
 
Email upgrade: Work begins Sep 20 to make free/busy calendar times visible across both systems
 
Email upgrade: Five Catmail features you should know about
 
Adobe Creative Cloud now available to employees and graduate assistants

Need Help?

740.593.1222
OR
OIT Tech 64 px

download antivirus software?

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:

http://help.outlook.com/en-us/140/dd936215.aspx

clear my browser cache: Internet Explorer

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

get my Voicemail password reset?

You can get your voicemail password reset by contacting the operators at 740-593-1000. 

reset a network switch?

1. Unplug the power cable from the wall outlet.

2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.

3. Make sure an Ethernet cable is connected to the computer.

4. Plug the power cable back into the wall outlet.

report a wireless outage or issue?

Call the service desk at (740)593-1222.

get walk in assistance?

Walk in assistance is available at the Technology Depot in Baker Center 112.  More information is available at http://www.ohio.edu/technology/depot/index.cfm

report a problem with my telephone?

Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.

locate a computer lab?

get help setting up Exchange on a mobile device or phone?

Information is available on this page: http://www.ohio.edu/technology/exchange/access_mobile.shtml

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer