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Eduroam WiFi access now available on all OHIO campuses
 
New printing method coming June 29 for Libraries, College of Business and other locations
 
University to add 'eduroam' WiFi access in July, 2015
 
Clutter cleanup comes to Catmail on June 30

Need Help?

740.593.1222
OR
Submit a work request to OIT

find my IP Address?

On a Mac OS 10.4, 10.5, 10.6

  1. Got to apple icon upper left hand corner
  2. Click about this Mac
  3. Select more info
  4. Select network on left hand side
  5. Under active services choose either airport for wireless or Ethernet for wired
  6. Scroll down and find IPv4 Address

On Windows Vista, 7

  1. Click the blue globe or start menu
  2. Select control panel
  3. Then select network and sharing center
  4. Click on local area connection or wireless adapter
  5. Then Select details and it will list the IPv4 Address

Windows XP

  1. Select the start menu
  2. Then select control panel
  3. Select network connections
  4. Double click on local area connection or wireless adapter
  5. Then select the support tab
  6. Then select details and it will list the IPv4 Address

 

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:

http://help.outlook.com/en-us/140/dd936215.aspx

clear my browser cache: Chrome

 Chrome
1.    In the browser bar, enter:   chrome://settings/clearBrowserData
2.    Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3.    Click Clear browsing data.

clear my browser cache: Firefox

 Firefox 3.5 and above for Windows
1.    From the Tools menu, select Clear Recent History...
2.    From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.    Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Firefox 3 for Windows
1.    From the Tools menu, select Clear Recent History... and then select the items you want to delete (e.g., Browsing & Download History, Cache, Cookies).
2.    Click Clear Recent History...

Firefox 3.5 and above for Mac OS X
1.    From the Tools menu, select Clear Recent History.
2.    From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.    Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

Firefox 3 for Mac OS X
1.    In Firefox, from the Tools menu, select Clear Recent History.
2.    Select the elements you want to clear (e.g., Browsing & Download History, Cache, Cookies), and then click Clear Private Data Now.

 

clear my browser cache: Safari

 Safari
1.    From the Safari menu, select Reset Safari...
2.    From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)
To clear cache and cookies:
1.    From the home screen, tap Settings, and then tap Safari.
2.    At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:
1.    From the home screen, tap Safari.
2.    At the bottom of the screen, tap the Bookmarks icon.
3.    In the lower left, tap Clear.
4.    Tap Clear History.

access the university's VPN?

Use info from the page including link for vpn access

http://www.ohio.edu/oit/vpn/index.cfm

reset a network switch?

1. Unplug the power cable from the wall outlet.

2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.

3. Make sure an Ethernet cable is connected to the computer.

4. Plug the power cable back into the wall outlet.

find Apple How-To videos?

find the minimum requirements for bringing a computer to campus?

view university policy on technology usage?

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz