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Need Help?

740.593.1222
OR
Submit a work request to OIT

activate my OHIO ID?

You can activate your Ohio ID at:

http://www.ohio.edu/myid/

download antivirus software?

find my IP Address?

On a Mac OS 10.4, 10.5, 10.6

  1. Got to apple icon upper left hand corner
  2. Click about this Mac
  3. Select more info
  4. Select network on left hand side
  5. Under active services choose either airport for wireless or Ethernet for wired
  6. Scroll down and find IPv4 Address

On Windows Vista, 7

  1. Click the blue globe or start menu
  2. Select control panel
  3. Then select network and sharing center
  4. Click on local area connection or wireless adapter
  5. Then Select details and it will list the IPv4 Address

Windows XP

  1. Select the start menu
  2. Then select control panel
  3. Select network connections
  4. Double click on local area connection or wireless adapter
  5. Then select the support tab
  6. Then select details and it will list the IPv4 Address

 

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:

http://help.outlook.com/en-us/140/dd936215.aspx

request an SSL certificate?

Please fill out form located at this web page:

http://www.ohio.edu/oit/services/requestssl.cfm

get an Ethernet cable?

Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They may be borrowed for the dorms or purchased for personal use.

Ethernet Cables

  • 7 ft   - $2.00
  • 25 ft  - $4.00
  • 50 ft  - $8.00
  • 100 ft - $12.00

power on or off my wireless antennae?

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

get assistance setting up my computer on the wireless network?

For telephone help, call the service desk at (740)593-1222.  Walkup support is available at the Technology Depot in Baker Center 112.

view university policy on technology usage?

get help setting up Exchange on a mobile device or phone?

Information is available on this page: http://www.ohio.edu/technology/exchange/access_mobile.shtml

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer