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Need Help?

740.593.1222
OR
OIT Tech 64 px

reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:

https://access.ohio.edu/selfcare

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

download antivirus software?

clear my browser cache: Internet Explorer

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

clear my browser cache: Safari

 Safari
1.    From the Safari menu, select Reset Safari...
2.    From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)
To clear cache and cookies:
1.    From the home screen, tap Settings, and then tap Safari.
2.    At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:
1.    From the home screen, tap Safari.
2.    At the bottom of the screen, tap the Bookmarks icon.
3.    In the lower left, tap Clear.
4.    Tap Clear History.

power on or off my wireless antennae?

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

get walk in assistance?

Walk in assistance is available at the Technology Depot in Baker Center 112.  More information is available at http://www.ohio.edu/technology/depot/index.cfm

report a problem with my telephone?

Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.

locate a computer lab?

find the minimum requirements for bringing a computer to campus?

get help setting up Exchange on a mobile device or phone?

Information is available on this page: http://www.ohio.edu/technology/exchange/access_mobile.shtml

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer