At Ohio University:

• Professor, McClure School of Information and Telecommunication Systems (formerly Communication Systems Management) since 1997
• Associate Dean, College of Communication, 1997-2000
• School Director and Associate Professor, McClure School of Communication Systems Management, 1989-1997

At Lincoln Telephone Company (now merged with Alltel Communications):

• Revenue Requirements Manager (1986-1989)
• Rates and Tariffs Supervisor (1984-1986)
• Supervisor, Carrier Access Billing System Unit (1984)
• Administrator, Data Processing Cost Chargeback System (1982-1984)
• Assistant and then Associate Internal Auditor (1980-1982)

• Books: (with Chris Sterling and Martin Weiss), Shaping American Telecommunications, Lawrence Erlbaum, 2006; and (with Martin Weiss), International Telecommunications, Prentice Hall Computer Publishing, 1993.
• Grants:  lead co-PI on a multi-year NSF grant-funded project examining the representation of IT careers and technologies in the middle school media environment.
• Book chapters regarding the history and development of the telephone, international telecommunications, and the impact of regulation on business networks.
• Several reports for the National Regulatory Research Institute regarding universal service, the development of competition, and the implications of the Telecommunications Act of 1996.
• Conference papers at AEJMC, ICA, AERA, Popular Culture Association on a range of topics, including the involvement of women in IT careers, the middle school media environment, the representation of IT careers and technologies in career materials and magazine advertisements, the framing of universal service, the impact of the Internet on the used book market, and other issues.

• Faculty Senate Chair, 2004-05, 2005-06
• Associate Dean, College of Communication, 1997-2000
• Director, McClure School of Communication Systems Management, 1989-1997

Common carrier regulation and policy, information policy, universal service policy, international telecommunications, gender and information technology, privacy and information technology

Gen Ed Tier III course (Women in the Information Age); undergraduate CSM courses (COMT 302, 304, 407, 491 [privacy policy], 444); graduate CSM courses (COMT 602, COMT 507)