PROGRAM ASSESSMENT
Finance Internal Governance System
June 11, 1997
DEPARTMENT BASED ASSESSMENT
FINANCE DEPARTMENT
COLLEGE OF BUSINESS
Introduction
The Finance Department of the College of Business has continued working on the assessment process. We have completely examined our major including curriculum, courses, outcomes, as well as assessment techniques and devices. The macro priorities of the Finance Department are derived from our mission statement (Attachment One). This document commits us to a process of continuous improvement, but does not detail programs, outcomes and assessment processes. To achieve the specific outcomes and assess the results of the departments efforts involved the following six steps.
1. Faculty conversations, meetings, discussions and suggestions.
2. Input from student advisory groups.
3. Input from the "Finance Major Advisory" group and other industry professionals.
4. Faculty development of a plan of action, processes and procedures.
5. Faculty adoption of the plan.
6. Implementation activities and deadlines.
The conclusions reached during steps one through three were not particularly comforting. We decided that our major lacked sufficient focus, was not internally consistent with realistic educational objectives and lacked clear outcomes for the major or the specific courses offered. Steps four, five and six are completed. There are opportunities for improvement still remaining that must be addressed. These opportunities will be addressed through refinements as the processes are applied on a consistent basis.
Goals, Competencies, and Assessment
Attachment Two summarizes our goals and the assessment process. In order to implement an assessment process, one must have generally accepted goals/outcomes and a clear perspective on what and where material will be covered. The first significant change was the decision that the requirements to graduate as a "Finance Major" were deficient. A student had only to take one required four hour course and any other five finance classes (twenty hours) to complete the requirements. This does not provide a consistent, focused major that produces an identifiable student product with uniform skills and competencies. Based on consultation with outside professionals, students, and faculty, a decision was reached to require three specific finance courses as part of the 24 hour major. These three courses will each have substantial critical thinking expectations. While most Finance courses contain "critical thinking" components, our advisors suggested, and the faculty agreed, that these three would provide not only a common body of knowledge, but also help integrate the curriculum better compared to other Finance courses which are considered to be more "content" based.
Within the context of the different finance courses, a study was undertaken to identify specific competencies for undergraduate finance majors. Attachment Three indicates the outcome areas and where in the core course, major courses, or specialized courses responsibilities for insuring that these competencies are developed. This document is an operating guideline for faculty teaching these courses.
Attachment Four is an outline of our assessment guidelines. This item illustrates some of the steps and efforts we investigated in our internal efforts to achieve an assessment and continuous improvement process.
The end product of the faculty activities detailed above was the adoption of comprehensive goals and assessment strategies in each Finance Class. Attachment Five contains the summary of goals and assessment strategies for the core class required for all business students and for the three required Finance courses for majors. In effect, the goals listed for the undergraduate service course and for the three required courses represent the minimum goals for our students. Similar goals and assessment strategies have been developed for all finance courses.
A final assessment step will be a multiple choice/short answer exam that will be administered in the capstone finance course (461). A test bank for each Finance course has been assembled. Graduating seniors will take this exam, which will entail ten randomly selected questions from each Finance class they have taken. For example, all will eventually have taken the core course and the three required classes plus at least three additional Finance classes. Thus each student, near the end of their senior year will take at least a seventy question quiz. This will provide feedback and an assessment of their finance program. Attachment Six is a sample of this exam.
Accomplishment of Goals and Implementation
Evidence of goal accomplishment is limited because of the time and effort committed to evaluation of the curriculum and outcomes development. The results we have to offer is faculty agreement and support for a completely revised major with mutual support for the outcomes to be obtained and to achieve meaningful assessment. Attachments Three, five and six reflect these accomplishments. Other activities include a careful demand analysis and teaching plan to insure that the "new" required courses are available for our majors. Attachment Seven provides some of the results of this effort. Further modification of the teaching plan will be necessary since our capacity for 1997-98 will likely be 52 sections.
Future Plans
The most significant change/activity for the next academic year is the application and continued improvement of the "new" major, outcomes, and assessment strategies during the 1997/1998 academic year.
We will need much work in the assessment area. A test, quiz, or "course embedded" technique in the capstone course may work. At least the feedback on material retention will be useful and help identify areas for further work. However, there are likely other assessment methods that may be more useful. Specifically student portfolios or similar devices may be better. Our goals and objectives seem relatively firm, but the methods used to measure results are less clear.
Conclusion
The Finance Department has made significant progress this past year. Evaluation of our major and recognizing (or admitting) weaknesses is a large step in the right direction. Developing a new curriculum with outcomes and assessment strategies for each course and an exit test or assessment device are a major accomplishments. While we have met the basic charge of establishing department based assessment, continued improvement is necessary. The academic year 1997-1998 will be a year of refinement of our process.
Attachment One
FINANCE DEPARTMENT
Mission Statement
The Finance Department is dedicated to providing a quality educational component to Finance majors, other College of Business students and to non-business students from other colleges at Ohio University. This involves providing adequate numbers of spaces in basic finance classes to meet CoB core requirements and non-CoB student interests as well as sufficient advanced courses to prepare finance majors for a changing and global environment. The department also accepts responsibility for outreach programs in which the College of Business has obligations. These include regional campus and international programs.
The Finance area is one of gradual change and modification. While orientation and market factors are evolving, many principals and concepts remain in place for relatively long periods of time. The challenge facing the Finance faculty is to continuously review course offerings and add innovations, new courses, and shift orientation in a timely fashion. While improvements in course and curriculum aspects are occurring, the department is also committed to increasing the level of student orientation and service.
To accomplish these tasks the Finance Department places high priority on the following factors:
These activities provide a system of information, review, and change that will ensure an environment of continuous improvement in the Finance Department.
Attachment Three
Expected Competencies for Undergraduate
Finance Majors
|
Outcome Area |
College Core Curriculum
|
Finance Major |
Major Specialized Track |
|
Written Communication |
Finance 325 |
Finance 327 Finance 341 Finance 461 |
|
|
Oral-Communication |
Finance 325 |
Finance 327 Finance 341 Finance 461 |
|
|
Critical Thinking |
Finance 331 Finance 436 Finance 445 Finance 437 Finance 455 |
||
|
Global Understanding/ Cultural Economic Diversities |
Finance 341 Finance 327 |
Finance 455
|
|
|
Ethics |
Finance 325 |
Finance 327 Finance 341 Finance 461 |
|
|
Analytical Skills Development |
Finance 461 Finance 445 Finance 341 |
||
|
Integration with Current MIS related Developments |
Finance 341 |
Finance 445 Finance 461 |
|
|
Government Policies Familiarity with Published Journal Reports |
Finance 327 Finance 341 Finance 445 |
Finance 461 |
|
|
Strong relationships with practitioners/ networking |
Finance 461 |
Finance 341 Finance 461 Finance 445 Finance 455 Finance 437 |
Attachment Four
A Perspective on Curriculum Assessment
and Continuous Improvement Finance Department
|
Desired Outcome/ Objectives |
Where Covered? |
How Measured? |
Benchmark/ Target |
Current |
Proposed Actions/ Contingency Steps |
|
Service to College of Business |
Finance 325 |
ETS, Review Finance Advisory Board Internal review similar to DANTES/ETS |
90% |
? |
Tutoring on problem areas |
|
Major Restricted |
Finance 327 Finance 341 Finance 461 |
ETS, Review of EAB, practitioners, Investment plan development, Peer evaluation |
90% |
? |
Student Mentor assignment |
|
Specific Major |
Finance 331, 436, 437, 445, 455 |
ETS, Portfolio development. Peer evaluation. Professional Certification |
90% |
? |
Student mentor assignment. Practitioner mentor assignment. |
|
Electives to Round out majors |
Finance 450, 452, 269, 497, 498 |
ETS. Peer evaluation Review by EAB, practitioners |
90% |
? |
Student mentor assignment. Practitioner mentor assignment. |
Attachment Five
Finance Department
Program Assessment Goals and Strategies
1997-98
Goals for Undergraduate Service Course: Assessment Strategies
(Finance 325)
Students should be able to: Course embedded assessment via
1. understand the roles of finance people in multiple choice and short answer
the business enterprise, examinations. Oral and written
2. demonstrate fundamental knowledge of presentation of applied learning such
valuation concepts, analyze and interpret as cases and hands-on experiences.
financial information regarding the financial Review by Finance Advisory Council.
health of the firm,
3. identify mechanisms for financing the enter-
prise, and
4. utilize the risk/return framework in acquiring
real assets for the firm.
Goals for All Finance Majors Assessment Strategies
Students will
A. (through Finance 327) Course embedded assessment via
1. have an understanding of different components multiple choice and short answer
of the financial system including the role of financial examinations. Careful scrutiny and
markets, financial instruments and financial reporting of the operations of Federal
institutions, Reserve components. Review with oral/
2. emphasize the role of government in the saving written reports (possibly journal and
and investment process, payment system and the portfolio entries) of on-going government
conduct of monetary policy, and financial policies. Exit interviews.
3. survey global issues in the context of financial Peer evaluations.
markets and institutions.
B. (through Finance 341) Course embedded assessment via multiple
1. develop fundamental analytical skills to evaluate choice and short answer examinations.
investment opportunities, both domestic and inter- Study of Wall Street Journal and other print
national, media, New York Stock Exchange, Chicago
2. utilize investment information contained in Board of Trade, and actual brokerage
financial press/media, and activities referred to by practitioners as
3. remain close to ever-changing financial services guest speakers. Exit interviews. Peer
accessible through electronic media. evaluations. Executive investment projects.
C. (through Finance 461) Course embedded assessment via multiple
1. acquire an understanding of current financial choice and short answer examinations.
theory and its implications for practice including Written and oral presentations of cases and
topics of valuation, financing, investment and current situations being experienced in
dividend policies, today’s business environment. Reports
2. study the intricacies of mergers, acquisitions, and portfolios developed by students for
restructuring and corporate control, and presentation to Executive Advisory Boards
3. recognize international issues, ethics and and other corporate review panels.
diversity and their implications upon practitioners - Exit interviews. Capstone projects.
factors ingrained in business. Peer evaluations.
Goals for Specific Tracks with the Finance Major Assessment Strategies
Students will Course embedded assessment via multiple
A. (through Finance 331) choice and short answer examinations.
1. develop an understanding of risk management Completion of a comprehensive project
and the shifting of risk to insurance institutions, graphically demonstrating an understanding
2. obtain an overview of the insurance industry of the insurance industry and products
and the national and international implications including government programs such as
of providing protection as well as capital for social security.
growth,
3. create an awareness of the ethical, diversity, Networking through exposure to both sales
economic, financial and social importance of this and operations executives as guest speakers,
growing financial service industry and the career internships and class visits by industry
opportunities in this expanding industry, and recruiters. New insurance fraternity open to
4. learn how to make informed personal decisions all students and related field trips. Student
regarding the selection and purchase of the many evaluations and feedback from employers
products both now and throughout one’s lifetime hiring graduates with concentration in areas
from auto coverage to retirement plans. of insurance and financial services.
B. (through Fin 436)
1. provide an in-depth understanding of many types Course embedded assessment via multiple
of life insurance contracts, their uses and the actuarial choice, short answer and essay
calculations pertaining to premiums, cash values, examinations. Completion of an in-depth
dividends and related options, riders and endorsements, study of a selected topic through a research
2. expose students to career opportunities in the paper on a life insurance related area.
insurance and securities industry through a variety of Completion of the CLU supplemental
guest speakers, examination (essay) results in certification by 3. develop an awareness of the ethical, diversity, the American College.
and global issues associated with the financial service
industry and the career opportunities in this
expanding industry, and Networking through exposure to both sales
4. begin preparation and study for the CLU and/or and operations executives as guest speakers,
ChFC professional designations by receiving dual internships and class visits by industry
credit from both the American College in Bryn Mawr, recruiters. New insurance fraternity open to
PA and Ohio University. all students and related field trips. Student
evaluations and feedback from employers
hiring graduates with concentration in area
of insurance and financial services.
C. (through Fin 437)
1. continue an in-depth review of the material learned Course embedded assessment via multiple
in Fin 331, choice, short answer and essay
2. learn the basic IRS code applicable to personal examinations. Completion of an in-depth
and corporate taxes and how federal and state estate written case project and class presentation
taxes affect your family and future clients, by each student regarding the following
3. foster knowledge concerning prospecting, topics: Life Insurance, Disability, Auto and
interviewing and presenting proposals to minimize Homeowners, Education, Investment,
tax and maximize retirement income as well as Income Tax, Retirement, Estate and
create and conserve wealth, Business Continuation planning.
4. develop an awareness of the ethical, diversity,
economic, financial and social importance of this Completion of the CLU supplemental
growing financial service industry and the career examination (essay) results in certification
opportunities in this expanding industry, and by the American College.
5. begin preparation and study for the CLU and/or Networking through exposure to both
ChFC professional designations by receiving dual sales and operations executives as guest
credit from both the American College in Bryr Mawr, speakers, internships and class visits by
PA and Ohio University. industry recruiters. New insurance
fraternity open to all students and related
field trips. Students evaluations and feed
back from employers hiring graduates
with concentration in area of insurance and
financial services.
D. (through Fin 439)
1. receive an in-depth understanding of group Course embedded assessment via multiple
insurance benefits, uses and plan design including; choice, short answer and essay
life, health, disability, pensions, dental and vision examinations. Completion of an in-depth
coverage, study of a selected topic through a research
2. learn to combine group benefits with individual paper in a life insurance related area, a
plans such as life insurance, 401K, 403b, Keogh, research paper on group insurance benefits
SEPs, IRAs and personal investments, for a new company or an in-depth research
3. develop an awareness of the ethical, diversity, paper on one of the specific areas of group
economic, financial and social importance of this benefits.
growing financial service industry and the career
opportunities in this expanding industry, and Completion of the CLU supplemental
4. begin preparation and study for the CLU and/or examination (essay) results in certification
ChFC professional designations by receiving dual by the American College.
credit from both the American College in Bryr Mawr,
PA and Ohio University. Networking through exposure to both sales
and operations executives as guest speakers,
internships and class visits by industry
recruiters. New insurance fraternity open to
all students and related field trips. Student
evaluations and feedback from employers
hiring graduates with concentration in area
of insurance and financial services.
E. (through Finance 445) Exit interviews. Peer evaluations.
1. comprehend the interdependency between Course embedded assessment via multiple
risk and return emphasized in modern portfolio choice and short answer examinations.
theory, Development of portfolios stressing
2. apply this knowledge to the asset allocation diversification which minimizes risk and
process, maximizes return on investment. Exposure
3. utilize investment instruments with non- to brokers and actual investors having
traditional return opportunities to engineer experienced portfolio development.
portfolios that meet the specific needs of the Encouraged membership in FMA related
business entity, and organizations that require oral and written
4. develop investment strategies that achieve familiarity with investing. Self-designed
the goals and objectives of stockholders and portfolios. Exit interviews. Peer
institutional asset managers. evaluations.
F. (through Finance 455) Course embedded assessment via multiple
1. have a conceptual framework with which to choice and short answer examinations.
key financial decisions of a multinational firm can Internships in multinational firms. Oral
be analyzed, and written reports of travels to firms and/
2. treat international financial management as a or work experiences outside the United
natural and logical extension of the principles States. Study of financial policies of
learned in corporate finance and expanded upon in separate and groups of countries.
other financial exposures, Exit interviews. Peer evaluations.
3. build and extend the framework first learned in
a domestic context to account for dimensions unique
to international finance.
Goals for Selected Electives to Round-out Finance Majors Assessment Strategies
Students will
A. (through Finance 450)
profit/success of financial institutions and appreciate studies including oral and written
the responsibilities involved in lending other peoples presentations. At least three major
money, written case projects are required of
mation necessary for lending activities,
institutions,
between successful business operations and the environment
in which they function and begin to integrate material from
other courses (accounting, economics, finance, etc.) into a
decision framework.
B. (through Finance 452) Course embedded analyses of cases
1. solve small business requirements of and support historical information.
source and use of funds, Oral and written presentations to
2. become familiar with communications bankers and potential purchasers of
and operational policies of banks, stockholders stock. Internships in banking industry
and short term supplies of funds, as well as other supplies of funds such as
3. test sides of credit policy related to accounts venture capitalists and capital investment
receivable and accounts payable, and groups. Exit interviews. Peer evaluations.
4. use budgeting mechanism to meet the immediate
and far range forecasts of needs for a small business
entity.
C. (through Independent Research in Finance, Fin 497)
appropriate research program on a specific topic, Project is the responsibility of the super-
to conduct independent research, assimilate the data a grade for the effort.
and reach reasonable conclusions,
ability to effectively present the results of research in
proper form.
D. (through Finance 498 - Internship)
profit or non-profit, for a sufficient period of time to of the internship experience is required
develop an awareness of the work environment beyond from each student doing an internship.
college, The report is expected to indicate
and employment interests, acquired, experiences, problems and
classroom activities into perspective and appreciate the
context of their final year of coursework.
Attachment Six
Instructions for Assessment Device
Financial Management Aptitude Test (FMAT)
Finance Senior Assessment
Finance Department will provide The use of a hand held non-
scratch paper. programmable calculator is
permitted.
Directions: Read all of the instructions on the answer sheet carefully and then fill in all of the information asked for. Then finish reading these directions.
This test is based on a variety of textbooks and handout materials, not on a single course nor professor’s notes. Therefore, you should not be alarmed if there are questions on topics you have not studied. If you have prepared well in your coursework, you can expect to do well on this test even if you cannot answer some questions. However, there is no penalty for guessing. The Finance Department is using the results of this test to give it one indication of what its majors have learned and retained. From the results might come ideas for improving the course offerings or the content of a specific course. Through your cooperation we can possibly detect areas of strength and weakness in the preparation of our students. Therefore, we thank you for your time and cooperation in taking this examination.
There is no time limit on this test, so there is no need to hurry. Most students spend about two hours on the test, but you are free to take longer if you wish. As you go through the test, only answer questions in those courses you have taken. The questions are grouped by course. If you did not take a course, skip the items related to it and go to the next course items you have taken. Choose the best answer for each question. Following the number on the answer sheet corresponding to the question you are answering, completely fill in the one lettered space that agrees with your choice of answer for each question. This test booklet might be used again, so please do not write or mark on it unless you are given specific directions that it is OK to write on the test booklet. Open the test booklet when the proctor tells you to start the test. Good luck and thanks again for helping us to become better.
Example: Sample Answer:
Liquidity can be measured by which The correct answer is B.
of the following: Therefore, the space lettered
a. Acid test, debt ratio, leverage "B" on the sample answer
b. Current ratio, acid test and net working capital grid is filled in
c. Total asset turnover, current ratio and debt-
to-equity indexes
d. Current ratio, profit margin and inventory takeover.
e. None of the above is correct
You will be able to find out your relative performance on this assessment by calling the Finance office in approximately one (1) week. You may drop by Copeland 201 for more details about your performance.
Format of Assessment Device
(Course EMBEDDED)
All students who have completed Finance 325 (Managerial Finance) should answer Questions 1 through 20.
1.... 20
20 questions selected from 50 submitted by Finance 325 teachers (Pugh, Wright, etc.)
Students who have completed Finance 327 (Banking and Financial Systems) should answer questions 21 through 35
21. ..... 35.
15 questions selected from 40 submitted by Fin 327 teachers (Rangan, Chieffe, etc)
Students who have completed Finance 341 (Investments) should answer questions 36 through 50.
36......50
15 questions selected from 40 submitted by Fin 341 teachers (Manzi, Chieffe, etc)
Students who have completed or are taking Finance 461 (Problems in Finance) should answer Questions 51 through 65.
51.......65.
15 questions taken from 40 submitted by Fin 461 (Rangan, etc)
Students who have completed Finance 331 (Risk and Insurance) should answer questions 66 through 75)
66......75.
10 questions taken from 25 submitted by Fin 331 professors (Reynolds, Patterson, Chieffe, etc)
Students who have completed Finance 436 (Life Insurance) should answer questions 76 through 85.
76.......85.
10 questions from 25 submitted by Fin 436 professors (Reynolds, Snider, etc)
Students who have completed Fin 437 (Financial Planning) should answer questions 86 through 95.
86....95.
10 questions from 25 submitted by Fin 437 professors (Reynolds, Snider, etc)
Students who have completed Fin 439 should answer questions 96 through 105.
96......105.
10 questions from 25 submitted by Fin 439 professors (Reynolds, Snider, etc)
Students who have completed Fin 445 (Portfolio Management) should answer questions 106 through 115.
106......115.
10 questions from 25 submitted by Fin 445 professors (Manzi, Rangan, etc)
Students who have completed International Finance (Fin 455) should answer questions 116 through 125.
116....125
10 questions selected from 25 submitted by Fin 455 professors (Rangan, Mikhail, Chieffe, etc)
Students who have completed Credit and Lending (Fin 450) should answer questions 126 through 135.
126.....135.
10 questions selected from 25 submitted by Fin 450 professors (Rakes, etc)
Students who have completed Small Business Finance (Fin 452) should answer questions 136 through 145.
136.....145.
10 questions selected from 25 submitted by professor of Fin 452 (Pugh, etc)
Students who have completed Bank Regulations (Fin 269) should answer questions 146 through 155.
146.....155
10 items selected from 25 submitted by Fin 269 professors (Gray, etc)
Students who have completed Real Estate Finance (Fin 453) should answer questions 156 through 165.
156....165.
10 items selected from 25 submitted by Fin 453 professors (Mikhail, etc)
Thank you for your assistance.
We appreciate your efforts.
Faculty & Staff
Finance Department
G. Kaye Rakes, Chairperson
_____________________________
Attachment Seven
FINANCE DEPARMTNET
Actual Staffing / Expected Enrollments
1997-98
Sections Fall Winter Spring Sec Enrol
Core 325a/b Pugh/Wright Pugh/Wright Pugh/Wright 14 (450 CoB+)
Required
327 Chieffe Chieffe Chieffe 3 (120 majors)
341 Manzi/Mikhail Manzi Mikhail 4 (majors plus)
461 Rangan Rangan 2 (majors)
Electives - Insurance
331 Reynolds/ Reynolds/ Reynolds/ 7 (250 students)
Chieffe Chieffe Patterson
432* Staff 1 (20)
436 Snider 1 (20-40)
437 Reynolds Reynolds Reynolds 3 (120 students)
439 Snider 1 (new ?)
Electives - Finance
420 Gray 1 (?)
445 Manzi 1 (32-35)
450 Rakes Rakes Rakes 3 (70-90)
452 Pugh Pugh 2 (40+)
453 Mikhail 1 (20?)
455 Mikhail 1 (30?)
469C Chieffe 1 (15-25)
ITM Rangan 2
MBA Manzi Manzi 2
50 sections
Notes:
*Paid by the Insurance Institute.