Billing Process
When a student is charged for a service through the Student Health Service (SHS), the charge is entered into the electronic medical record system of the Student Health Service and then sent to our insurance processing group. Charges are submitted to the student’s respective insurance company for payment. All unpaid balances will be the responsibility of the student. Please refer to Health Insurance Billing for more information.
This balance is then transferred to the Bursar's Office, and put on the student's university account. The student will be expected to pay at Chubb Hall or the charge will appear on the student's electronic bill from the University.
A copy of the invoice for any charged service can be obtained in Room 113 of Hudson Health Center (or call 740-593-9760).
We do want to remind all students of the Privacy Rule, which is part of the Health Insurance Portability and Accountability Act (HIPAA). Statements that include medical information, even if in the form of codes and not actual words to describe services rendered, must be sent to the patient. Parents will sometimes call to ask for a statement that can be sent to the insurance company. These statements will be sent to the student.