Ohio University-Founded 1804 Ohio University Hong Kong Programs
Activating Your Oak E-Mail

Each Ohio student has bee assigned an Ohio University e-mail address (Oak account) at the time of initial registration.  You will need to activate the account if you wish to use it.  It can be a valuable source of information about registration and checking your grades, as well as other activities which may be of interest and which may affect you.

Follow these steps to activate your Oak E-mail account:

  1. First, find these four items on your most recent DARS Report:

  2.  
    • Your Oak E-mail account name: The combination of letters and numbers, under your permanent address in Column 1 in your DARS report.
    • Your OU student number: (SSN: 777-XX-XXXX)
    • Your RAC: These are the four digits on the first line under Column 1 on page 1 of your DARS: (RAC: XXXX)
    • Your Personal identification number (PID): at the top left corner of page 1 of your DARS report: (P000XXXXXX)
  1. Then go to http://www.cns.ohiou.edu/email/activate.html 
  1. Type in your SSN and RAC to activate your oak account. Please remember that you only need to activate your Oak account once.  Don't do it again.  If you activate your email account more than once (even after 2 or 3 years) your Oak account will be stopped automatically for security reasons. 

  2. Now you are ready to use WEBMAIL! 
     

  3. Go to Webmail and enter your Oak E-mail account name on the first line, your RAC on the second line, and then click on "Change Password". Enter your OAK E-mail account name again on the first line and enter a new password that you decide.  Your password should be a combination of letters and numbers (6 digits with 2 letters and 4 numbers) that only you know. The page will ask you to enter your password again, just to make sure (you may want to write your password down somewhere, so you don’t forget it).

  4. Bookmark the WebMail log-in page address on your computer for easy access.


If you have any problems using WEBMAIL, send email from your personal account to OU Help Desk.  Include your SSN, PID, RAC and Oak account email name. Describe your problem and ask them to re-set your oak account. 

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Ohio University Hong Kong Programs
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Telephone: 3411-5471 / 3411-5603
Fax: 3411-5483
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