Mar 31, 2014
From staff reports
Within the next 60 days, Ohio University will permanently close its Travel World travel agency office, located on the Southern Campus in Ironton, as part of the University’s transition to a new travel provider.
During this time, employees currently working at Travel World will begin transitioning to new roles within the University at the Southern Campus but will continue to provide support for existing tickets and trips issued through Travel World.
The Preferred Travel Provider Subcommittee started meeting in October 2013 to investigate interim and long-term options for travel arrangement services. Initially, their work started with a review of ALTOUR, a full-service travel provider that is under a competitively bid Inter-University Council of Ohio (IUC) contract with other Ohio institutions.
ALTOUR has extensive experience in higher education, positive references, and in addition to handling domestic and international travel arrangements, provides other value added services like group travel, charter arrangements, and duty of care. The committee’s review led to the recommendation that the University engage in a one-year pilot with ALTOUR.
As the university transitions to ALTOUR, travelers should continue to request tickets through Concur-Travel and Travel World and make payment with their university procurement card.
When fully transitioned, ALTOUR will assume the Travel Module within OHIO’s Concur instance as well as provide an 800 number for contact. They also will provide support for travel previously booked through Travel World. ALTOUR will provide 24/7 access so that an attendant is available whenever travel needs arise.