Teamwork

Falls Below Expectations	Meets Expectations	Exceeds Expectations
Working relationships tend to be strained   Lacks enthusiasm when participating in team activities; may attend but not actively participate   Often accomplishes work group tasks independently and without input from team members   Puts own needs and concerns above the needs and concerns of the work group   Keeps technical/process expertise to self; shares information only when asked	Develops effective working relationships across OU   Contributes to team efforts by sharing technical/process expertise and providing guidance   Works with others to accomplish common goals   Regularly seeks and provides updates on team project status	Meets Expectations and: Recognizes when a team approach is the better way to solve work problems   Inspires team members to accomplish project objectives   Often takes on leadership role in team assignments   Regularly shows willingness to put team needs above personal self-interest   Builds/maintains a network of colleagues within and across work groups to exchange ideas and share expertise   Leads efforts to help others develop effective working relationships throughout the organization

 

Respect for People

Falls Below Expectations	Meets Expectations	Exceeds Expectations
Fails to consider the views of others in daily work operations.  Avoids communication except when necessary   Is unable to handle sensitive situations with tact   Reacts with hostility when opinions are challenged; resists compromise; may create conflict   Avoids working with men and women from a variety of ethnic, social and educational backgrounds   May use slurs and negative comments about other groups; calls attention to others’ differences   When leading projects: Fails to update team members of project status   Gives inconsistent or unclear directions   Allows outstanding team issues to reach critical status before addressing	Listens actively.  Maintains frequent and open communication   Shows understanding of others’ perceptions and responds accordingly   Displays cooperative and open-minded behavior in working with others; demonstrates willingness to compromise   Diplomatically handles situations without raising antagonism or hostility and effectively resolves misunderstandings   Behaves professionally and supportively when working with men and women from a variety of ethnic, social and educational backgrounds   Avoids using stereotypes when dealing with others; may correct others on the use of slurs and negative comments about other groups   When leading projects: Is an effective and timely communicator; keeps team members well informed of issues/direction	Meets Expectations and: Applies proficiency in active listening and communication skills to positively influence and negotiate where there are opposing ideas or diverse perspectives   Sees differences in people and their views as opportunities for learning and personal growth   Communicates the benefits of welcoming diverse backgrounds and perspectives throughout work area and across organizational lines   Speaks out against the use of inappropriate language, slurs, and other negative comments Projects a sense of trust and trustworthiness to others   When leading projects: Effectively engages all team members in the problem-solving process

 

Performance Initiative

Falls Below Expectations	Meets Expectations	Exceeds Expectations
Often misses deadlines and work commitments; work assignments completed are of poor quality   Tends to use excuses or blame others when mistakes are made; fails to incorporate lessons learned and may repeat previous mistakes   Takes action to improve effectiveness of work processes only when specifically instructed by supervisor   Seeks quick-fix solutions to work process issues; often overlooks root cause of process inefficiencies   When leading projects: May fail to clearly communicate project team objectives, status, and responsibilities   Allows team members to miss commitments without consequences	Assumes responsibility for completing work assignments; meets commitments and deadlines   Accepts responsibility for mistakes; learns from them, and applies lessons learned to completion of future work   Seeks opportunities and takes actions to improve effectiveness of work processes   Carefully weighs benefits and costs of process improvement initiatives; ensures that value-added processes are implemented   When leading projects: Ensures project team members understand project objectives and what they need to do to support them   Holds team members accountable for honoring their commitments	Meets Expectations and: Frequently completes work assignments ahead of deadlines   Sets and meets challenging goals for self and unit   Maintains a consistently high level of productivity even under adverse conditions   Thinks through implications of work projects; anticipates and  prepares for work problems that are not obvious to others; shares lessons learned   When leading projects: Continually checks with  team members to ensure they have the information and resources they need to be well-prepared for their roles and responsibilities on projects