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Demonstrates knowledge of only the
most basic procedures and processes within area of responsibility
Often
looks to others to interpret information, solve problems, and
recommend solutions
Falls behind in knowledge of
emerging technology
Continues
to use outdated technology even when new technology is available and
more effective
Lacks
awareness of overall department issues and direction |
Applies
knowledge of procedures and processes within area of responsibility
At entry
level, typically operates within prescribed parameters; with more
experience, uses judgment and draws upon past experience to interpret
information, solve problems and/or recommend solutions
May occasionally lead team
projects/initiatives within a work area
Recognizes barriers to completing
assigned work/projects and uses judgment to determine when to seek
assistance or clarification
May serve as a resource/coach for
those with less experience
Stays
current with relevant emerging technology; seeks opportunities to
apply available technology to improve organization's results |
Meets
Expectations and:
Demonstrates
superior expertise and knowledge of procedures and processes within
area of responsibility
Is
sought out to lead team projects/initiatives within a work area
Is
considered a key information source regarding emerging and
cutting-edge technology
Frequently
coaches and mentors those with less work experience
Foresees
potential barriers to completing work assignments; suggests solutions
and submits for approval where necessary
Often
presents innovative recommendations and solutions to supervisor, not
just problems/obstacles |