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Guiding Principles· Program reviews will lead to perpetuating continuous improvement in each unit’s delivery of services to the University community. · Self-studies will be evidence-based. · Self-studies will address unit goals and objectives and directly link to the implementation plans for Vision Ohio ongoing success. · Program reviews and renewal activities will be sensitive to time and efforts required of unit participants. · Where possible, external benchmarks will be used in assessing unit effectiveness and efficiency. · Improvement efforts will focus on insuring that unit services will be designed to do only those things that add-value for unit stakeholders/customers.
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“Our aim is to help leaders. Leaders are relieved at our message – you’ve got to stop simply telling people to improve. That won’t get it. What would happen if you could give your people tools that put them in control of what they do. If you did that you’d be a hero.”
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