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EHE Organizational Review Assessment Categories:Each aspect of the review and renew cycle is anchored to a common set of organizational performance categories or criteria. The criteria are to be applied throughout each part of the cycle and are to be used as a common point of reference for external review teams. Here is an overview of what each category addresses. The self-assessment workshop provides complete descriptions and guidelines for using each of the categories.
Organizational Profile A set of questions designed to provide a general description about the department its structure, key constituencies, and other characteristics. Click here for the Organizational Profile document. In the organizational profile, you will look at things like:
[ top ] Leadership This category addresses the approaches and governance systems used to guide the department. This criteria looks at how leaders and leadership practices encourage excellence, effectiveness, engagement, innovation, and attention to the needs of individuals, groups, and/or organizations that benefit from programs and services and how leadership practices are reviewed and improved upon.
[ top ] Purpose & Plans This category focuses on organizational directions, aspirations, and plans. It begins by looking at how the department reviews, refines, and/or re-affirms its mission, vision, and broad organizational goals; it then considers how such organizational directions are translated into priorities and action steps and then implemented. The category also looks at how faculty and staff are engaged in these activities.
[ top ] Beneficiaries & Stakeholders This category focuses on the groups that benefit from or otherwise influence or are influenced by the programs and services offered by the department being reviewed. The category asks how the organization learns about the needs, perceptions, and priorities of those groups, and how that information is used to enhance the units working relationships with those constituencies.
[ top ] Programs & Services This category focuses on the mission-critical programs and services the department offers and on how quality and effectiveness are ensured. Consideration is also given to important operational and support services.
[ top ] Faculty, Staff and Workplace This category considers how the department being reviewed recruits and retains faculty and staff, encourages excellence and engagement, creates and maintains a positive workplace culture and climate, and promotes and facilitates personal and professional development.
[ top ] Knowledge, Assessment & Information Use This category focuses on the approach used by the department to review and monitor progress relative to its purposes and plans, leadership effectiveness, relations with beneficiaries and constituencies, programs and services quality, faculty/staff relations and workplace climate, and assessment processes. This category also considers how the organization maintains its internal assessment and peer review system and how ti uses both for continuous improvement.
[ top ] Outcomes & Achievements This category focuses on reporting outcomes and achievements. The category asks for information and evidence to document or demonstrate the quality and effectiveness of the department trends over time and the units standing in comparison with peers and leaders in the field.
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