|Approved on March 27, 2006||Signatures and dates
on archival copy
Director of Business Services
|Roderick J. McDavis|
Packages showing severe external damage at the time of delivery should be refused. If damage or shortage is only suspected at the time of delivery, Receiving or departmental personnel may accept delivery at their discretion, but should ask the delivery driver to indicate the visible damage or suspected shortage on the freight/shipping ticket. The driver is required to sign his name and the date of delivery. Save all packing slips, boxes and packing material until the dispute is completely resolved.
Whether it is suspected at delivery or is noted only after the shipment has been opened, the carrier must be notified within 14 days of a shortage or a damaged shipment. Notification should be confirmed in writing.
|Dick Piccard revised this file (http://www.ohio.edu/policy/55-040.html) on May 15, 2013.|